Privacy Policy

At Family Hotel Littoral, operated by CHEIRI Ltd., we are committed to protecting your privacy and to supporting a common policy of transparency regarding how we collect, use, and disclose your personal information.

The purpose of this Privacy Policy is to inform you about our practices concerning the collection, use, and disclosure of personal information that may be provided through access to or use of our website, hotel services, and related products. By staying at our hotel and using the relevant products and services, or by visiting our website, you agree that your personal information may be collected, used, and disclosed in accordance with the terms and conditions set forth below.

This Privacy Policy explains how you may contact us if you have questions, as well as how you may request modification or deletion of any personal data that Family Hotel Littoral may hold about you. We strongly recommend that you take the time to read this Privacy Policy.

We use your personal information for the following purposes:
 

Reservation and Reservation Confirmation

• Providing personalized and interactive communication;

• Providing timely and reliable services;

• All activities necessary for the administration of these services;

• Researching, developing, managing, protecting, and improving these services;

• Informing you about new products and services that may be of interest to you;

• Developing and maintaining our relationship with you and communicating with you;

• Billing you for the use of our products and services;

• Collecting outstanding payments;

• Assisting investigations in the event of violations of legal regulations in emergency situations that threaten the life, health, or security of an individual.

Personal data obtained through a reservation or hotel stay may be shared with Booking.com, with whom we partner.

Except with your explicit consent, we do not sell, license, trade, or rent your personal information to other parties.

We may share personal information with third parties and/or business partners (including Booking.com) engaged in assisting us in providing services or in carrying out one or more of the purposes described above.
 

Family Hotel Littoral reserves the right to disclose personal information to third parties where required or permitted by law, regulation, search warrant, subpoena, or court order.
 

Family Hotel Littoral also reserves the right to disclose and/or transfer personal data to a third party in the event of a planned or completed purchase, sale (including liquidation, realization, foreclosure, or seizure), lease, merger, or any other form of acquisition, sale, transfer, assignment, or financing of all or part of the assets or shares of Family Hotel Littoral, in order to allow you to continue receiving the same products and services from third parties.

We collect personal information about you only when you voluntarily provide it to us. We generally seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before it is used (for example, when we wish to use the information for a purpose that could not reasonably be identified at the time of collection).
 

The form of consent we seek will largely depend on the sensitivity of the personal information. You may withdraw your consent at any time, subject to legal or contractual restrictions, upon reasonable notice. If you wish to withdraw your consent, please contact us at cheiry_ltd_bourgas@yahoo.com. We will inform you of the procedures related to withdrawal of consent.
 

We confirm that we will not require your consent as a condition for providing a product or service, nor will we require consent for the collection, use, or disclosure of information beyond what is permitted by law.

If you have not opted out of receiving marketing materials, we may use (but not disclose) your personal information to promote and market additional goods, services, and/or special offers from us or our business partners. If you have provided your consent, we may also disclose your personal information (including name, mailing address, and email address) to such partners so that they may send you promotional materials directly.
 

You may choose not to allow us to use or disclose your personal information for direct marketing purposes by communicating your preferences to us as described below (see “Contact Us”).

Our customers should be aware that information and data may be automatically collected through the standard operation of our internet servers and through the use of “cookies.” Information collected in this manner does not constitute personal information.
 

“Cookies” are small text files used to facilitate a user’s continuous access. Cookies are not programs that damage systems or cause harm. Generally, cookies work by assigning a unique number to each user, regardless of location. If you do not wish information to be collected through cookies, most browsers allow users to refuse or accept cookies through a simple procedure.

We take all commercially reasonable measures to ensure that personal data collected from you is protected against loss and/or unauthorized access. This protection applies to information stored electronically and in paper form. Access to your personal information is restricted to selected employees or representatives only.

In addition, we use generally accepted information security practices, such as firewalls, access control procedures, and encryption, to protect personal information against loss and/or unauthorized access.

Our website may provide links to third-party websites. You should be aware that the operators of such linked websites may also collect your personal information (including information obtained through the use of cookies) when you access their websites. We are not responsible for how these third parties collect, use, or disclose your personal information, and we encourage you to review their privacy policies before providing them with your personal data.

We retain your personal information only for as long as necessary to fulfill the purpose(s) for which it was collected. In accordance with applicable laws, you consent to such purposes, and your consent remains valid even after the termination of our relationship with you.

We reserve the right to amend this Privacy Policy at any time without prior notice. Only the Privacy Policy published on this website shall be considered valid.

You may help us maintain the accuracy of your personal information by notifying us of any changes. You may contact us by any of the following means to request access to or correction/update of your personal information:

Email: cheiry_ltd_bourgas@yahoo.com
Telephone: +359 898 445 153

If you have any questions regarding this Privacy Policy or believe that we have not complied with it, you may contact us at:

Address: Bulgaria, 8008 Burgas, Izgrev, Building 35, Entrance 9, Floor 1
Telephone: +359 898 445 153
Email: cheiry_ltd_bourgas@yahoo.com